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More than support…. A real customer service!

Alumil's most important asset is its Human Resources. Our multinational customer service, that counts for more than 100 engineers in 20 countries, supports effectively our partners with comprehensive technical and engineering solutions, as well as services for their projects around the world.

Thanks to their experience, our engineers offer our partners the following support:

  • Detailed information regarding Alumil's products and services
  • Complete solutions and detailed technical drawings (AutoCad) to fabricators through the software ALUMICAL
  • Provide static calculations for aluminium profiles and Thermal insulation rate (Uw) through Alumilcal (certified by the IFT Rosenheim institute)
  • Prepare a comprehensive project folder for Large Scale projects with detailed technical solutions, systems specifications and typologies, certificates, costs, project plan, etc.
  • Monitor the development of Large Scale projects and offer project management assistance in order to follow Alumil's specifications and guidelines
  • Support to customers through telephone or e-mail for any technical issue
  • Support for Alumilcal software